The Kryotta blog

Guides and comparisons on working with every AI model — Claude, Gemini, Llama, Mistral, DeepSeek and more — plus what we're building.

Laptop and return packages on a shop counter with Takealot app visible on phone, afternoon light
AI Model Comparison

I used Compare to test 4 AI models on 95 Takealot return emails: which one per reason

I tested Claude, Gemini, Llama, and DeepSeek on 95 real Takealot return emails during load-shedding chaos. Here's which model handled each return reason best—and what actually got sent to customers.

November 8, 2026 · 8 min read
Jewellery workbench with silver pieces and earrings under warm light, laptop and dispute paperwork nearby
AI Models

5 myths about GPT-4o and Gemini 2.0 that waste your Razorpay dispute budget

Newer AI models aren't always better for handling payment disputes. A jewellery store's real test shows older, faster models like Gemini Flash often win on speed and cost.

November 7, 2026 · 8 min read
Small business owner at desk surrounded by homewares products, laptop open, handling returns during Boxing Day period
Customer Service

I used Compare vs Auto routing for 180 Shopify returns after Boxing Day: which approach per query type

I tested Kryotta's Compare and Auto routing features on 180 Boxing Day return requests. One saved nine hours. The other caught edge cases the system missed. Here's which approach worked best for each query type.

November 5, 2026 · 8 min read
Vintage homeware items and packing materials on a desk with natural light, representing an eBay seller's workspace.
Small Business

I used 4 prompt templates to write 200 eBay buyer messages: which formula per situation

I tested four structurally different prompt formulas across 200 real eBay messages and watched my rating climb from 4.9 to 4.8. Here's which formula works for each situation.

October 30, 2026 · 10 min read
Person at desk in Nairobi office reviewing WhatsApp messages, with phone accessories and notes visible in background
Prompts

I used 4 prompt templates to reply to 250 WhatsApp customer orders: which formula per task

I tested 4 prompt templates across 250 WhatsApp customer orders over three weeks. Here's which formula reduced follow-ups, sped up replies, and made my shop look organised.

October 15, 2026 · 7 min read
Small business owner surrounded by return emails and shipping materials at a desk with natural morning light
AI Routing

I used Auto routing for 190 Zalando and Bol return emails: which model it picked per query

I processed 190 return emails across Zalando and Bol using AI auto routing. Here's which model the system picked for each query type, and whether it actually saved time.

October 14, 2026 · 12 min read
Home office desk with laptop, stacked candle boxes, refund notes, and packing materials in natural window light
Small Business

I used 5 prompt templates to write 200 Shopify refund emails: which formula per situation

I handled 200 refund requests in one week using five AI prompt templates. Here's which formula I used for each situation, the exact prompts, and why switching between Claude and Gemini kept my approval rate at 30%.

October 8, 2026 · 11 min read
Small business owner at desk with return boxes, laptop, and packing materials in natural light
AI Models

I used Auto routing for 220 eBay and Shopify returns: which model it picked per query

I processed 220 return requests over six weeks using Auto routing to pick the best AI model for each query. Here's what it chose and why it mattered for my small business.

October 4, 2026 · 10 min read
Person at desk working on laptop with Stripe dashboard, coffee cup and papers visible, natural office lighting
AI Models

I used AI to write 100 Stripe dispute responses in one week: which model won

I tested Claude, Gemini, and DeepSeek on 112 Stripe disputes after Black Friday chaos. Here's which model won the most cases—and why.

September 26, 2026 · 9 min read
Woman in Lagos shop reviewing messages on phone, colorful fabrics visible on shelves behind her, natural afternoon light
AI Tools

I used AI to reply to 120 Instagram vendor DMs in one week: which model understood naira and Lagos delivery

I tested Claude, Gemini, and Llama to reply to 120 customer DMs for my Lagos fashion shop. Here's which model understood naira, delivery zones, and Nigerian commerce—and which one hallucinated courier services.

September 17, 2026 · 9 min read
Small business owner managing customer messages at desk with saree fabric samples and smartphone
AI Models

I used Auto routing for 150 Meesho customer messages: which model it picked per query

I tested auto routing on 150 real customer messages for my Meesho saree store. Claude handled nuanced requests, Gemini prioritized speed, and Llama cut costs on simple queries. Here's what actually happened.

September 15, 2026 · 9 min read
Desk with return requests, baby clothes, sandals, and phone showing mobile money app in natural light
AI Comparison

I used AI to reply to 180 Jumia return requests in one week: which model understood the refund policy

I tested Claude, Gemini and DeepSeek to auto-draft replies to 180 return requests after a clearance sale. Here's which model best understood Jumia's refund policy and customer frustration.

September 13, 2026 · 9 min read