Terms & Conditions
About us & agreement
kryotta.ai (the “Service”) is owned and operated by Exavibes Services Private Limited (“Exavibes”, “we”, “us”, “our”), a private limited company incorporated under the Companies Act, 2013 and registered with the Ministry of Corporate Affairs (MCA), India, with registered office at 912 Gold Crest Business Center, LT Road, Borivali West, Mumbai 400092, Maharashtra, India. These Terms & Conditions (“Terms”) form a legally binding agreement between you and Exavibes governing your access to and use of the Service. By creating an account, clicking “agree”, or using the Service, you accept these Terms and our Privacy Policy.
Eligibility & accounts
You must be at least 18 years old and capable of entering into a binding contract to use the Service. If you use the Service on behalf of a company or other entity, you represent that you are authorised to bind that entity, and “you” refers to that entity. You are responsible for the accuracy of your account details, for keeping your credentials confidential, and for all activity that occurs under your account and workspace, including activity of team members you invite.
The service
kryotta.ai provides a unified workspace for working with third-party AI models — including chat, automatic model routing, side-by-side comparison, creative studios, a code agent, customer-messaging agents, connected-commerce operations and back-office tooling. The specific models, features and quotas available to you depend on your subscription plan. We may add, modify or discontinue features from time to time, and model availability depends on third-party providers and may change without notice.
Plans, tokens & billing
Paid plans are billed in advance on a recurring basis for the cycle you choose, and renew automatically until cancelled. Token, image and video allowances are pooled across the seats in your workspace and reset at the start of each billing cycle; unused allowances do not carry over. Prices are stated exclusive of applicable taxes — including GST for customers in India — which will be added where required. We may revise pricing with prospective effect by giving you notice before your next renewal.
Cancellation & refunds
You may cancel your subscription at any time from your account settings; cancellation takes effect at the end of the current billing cycle and you retain access until then. Except where required by applicable law or expressly stated otherwise, fees already paid are non-refundable, including for partially used cycles or unused allowances.
Acceptable use
You agree not to misuse the Service. In particular you must not: use it to generate or distribute content that is unlawful, defamatory, obscene, hateful, or infringes intellectual-property, privacy or other rights; attempt to gain unauthorised access to the Service or its infrastructure; interfere with or disrupt its operation; circumvent usage limits or metering; resell or provide the Service to third parties except as permitted by your plan; use outputs to develop or train a competing foundation model; or violate applicable export-control, sanctions or anti-spam laws. We may investigate violations and take action including content removal, suspension or termination.
Your content & licence
You retain all rights you hold in the prompts, files and other content you submit (“Input”) and, as between you and us, in the AI-generated results returned to you (“Output”). You grant Exavibes a limited, non-exclusive licence to host, process and transmit Input and Output solely to operate, secure and improve the Service. You are responsible for ensuring you have the necessary rights to the Input you submit and that your use of Output complies with applicable law.
AI output disclaimer
Artificial-intelligence output is generated by statistical models and may be inaccurate, incomplete, outdated or biased, and may resemble content generated for others. Output is provided for your evaluation and is not professional, legal, medical, financial or tax advice. You must review Output before relying on it or publishing it, and you are solely responsible for decisions and actions taken on the basis of Output.
Connected apps & automated actions
Where you connect third-party services — such as Shopify, WooCommerce, WhatsApp, payment providers or bank statement sources — you authorise the Service to access those accounts on your behalf to the extent needed to provide the features you use. Actions that move money, change stock, alter prices or send communications are presented to you for confirmation before execution; you are responsible for the actions you approve. Your use of third-party services remains subject to their own terms.
Intellectual property
The Service, including its software, design, branding, and all related intellectual-property rights, is and remains the property of Exavibes and its licensors. The kryotta name, logo and marks may not be used without our prior written consent. Feedback you provide may be used by us without restriction or obligation.
Third-party services
The Service depends on third-party AI model providers, cloud infrastructure and payment providers. We are not responsible for the availability, performance, or terms of third-party services, and their outage or discontinuation shall not constitute a breach of these Terms, though we will use reasonable efforts to provide alternatives.
Availability & warranties
We aim to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. The Service is provided on an “as is” and “as available” basis, and to the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by applicable law: (a) Exavibes shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill; and (b) our aggregate liability arising out of or relating to the Service in any twelve-month period shall not exceed the amounts you paid to us for the Service in that period (or INR 5,000 if you use only the free plan). Nothing in these Terms limits liability that cannot be limited under law.
Indemnity
You agree to indemnify and hold harmless Exavibes, its directors, officers, employees and agents from and against claims, damages, liabilities and expenses (including reasonable legal fees) arising out of your Input, your use of Output, your breach of these Terms, or your violation of applicable law or third-party rights.
Suspension & termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with notice where practicable, if you materially breach these Terms, create risk or legal exposure for us, or where required by law. Upon termination your right to use the Service ceases; provisions that by their nature should survive (including ownership, disclaimers, limitation of liability and governing law) survive.
Governing law & dispute resolution
These Terms are governed by and construed in accordance with the laws of India. Subject to any mandatory consumer-protection rights available to you, the courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms or the Service. We encourage you to contact us first — most concerns can be resolved quickly and informally.
Grievance redressal
In accordance with the Information Technology Act, 2000 and rules made thereunder, complaints or grievances regarding the Service may be addressed to our Grievance Officer: Exavibes Services Private Limited, 912 Gold Crest Business Center, LT Road, Borivali West, Mumbai 400092, Maharashtra, India · Email: legal@kryotta.ai. We acknowledge and resolve grievances within the statutory timelines.
Changes to these terms
We may amend these Terms from time to time. Material changes will be notified through the Service or by email before they take effect, and the “Last updated” date above reflects the current version. Your continued use of the Service after the effective date constitutes acceptance of the amended Terms.